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SOME FREQUENTLY ASKED QUESTIONS 2017

 

What are the different rug options available ?  The new "Body Hugger Advance" Rug range has a double velcro chest attachment.  The new "Body Hugger Advance + Rug has the front velcro opening & also includes a belly band.  

The Original Body Hugger is the slip on over the head style with a fillet string to keep in place.

Can my horse sleep in his "Body Hugger" overnight on its own even without surcingle straps?  Yes, We have horse owners who do just this... so, yes you can .. however we would suggest its not suitable if your horse likes to play with his rugs... the rug is designed to stay in place..but if you own a houdini we do now supply the Body Hugger with a belly band.

My horse suffers from sensitve skin, can the Herbb rugs help?

Time and time again we are hearing how our natural liner rugs are helping horses. Our rugs are all designed to offer the most comfortable solution, and are made using only the finest of cotton and organic cotton fabrics - all natural fibres against the skin.  Highly breathable and soft and flexible enabling the horse to move comfortably.

Is the fabric on the rug good for sweating up horses?

Yes, it allows the horse to sweat, to breathe and recover comfortable without becoming chilly.. all being made of the finest natural flexible cotton fibres.

Will my horses shoulders be protected from abrasion ? Yes, the Herbb Body Hugger rug design, fits comfortably around the shoulders and we use only the best fabrics next to the horses skin. The movement of the fabric and the rugs unique design allow the horse movement without abrasion.

Do you have a "Body Hugger" with a neck ?   Yes, we do now a complete "Body Hugger" rug ?

Do I use my "Body Hugger" also under turnout rugs ?  Yes they can be used daily for this, and act as a great breathable layer against the horses skin.

What size of Body Hugger do I order ?  We recommend ordering down 1 x size of rug from your usual rug size, as the Body Hugger is designed to fit neatly around the horse's body and it flexes as the horse wears the rug and hence provides a flexible fitted shape. 

How Easy is the Herbb rug to wash ?

Very easy. When this rug was designed, it was an important part of the design to make the rug easy to use on the horse and simple to wash & dry. As the design is buckle-free - you just put on a 15mins wash cycle and hang to dry or gentle warm tumble dry. Your Herbb rug will shrink slightly, but this is normal and your rug will return to its original form once the horse has worn it for a short while.

Are there any surcingles on the rug ?

The Original Herbb Body Hugger has no surcingles and is designed to be an effective layer, be it used on its own as a cooler/ travel rug/ show rug/ or an extra base layer. The Herbb Original rug design allows it to stay in place by fitting the horse well, with simply a fillet string at the hind legs and has been tried and tested day and night.  We do also have available a Body Hugger with a belly band.

How do I know if I have chosen the correct size:

We do recommend ordering down a size  from your usual rug size, as Herbb Body Hugger rugs are designed to fit neatly to the dock of the tail and they do stretch slightly.  If your horse is particularly trim for its breed, we would suggest going down one size if you want the fitted shape. 

What is your Returns/ Exchanges policy ?

Horse rugs: As each Herbb rug is manufactured to the highest of standard and we are unable to accept returns unless faulty. The rug has to be clean with no horse hair and all labels intact ready for re-sale. We take great pride in manufacturing our rugs and work to a high standard of workmanship to ensure the quality is always maintained. Each product is quality controlled and checked prior to dispatch.

Other products: Provided the product is returned within 14 days, unused and in it's original packaging ready for resale, an exchange or refund will be offered.

My horse has high withers, and his mane rubs on neckline of usual rugs, will this happen with this rug ?

Herbb rugs are made of soft flexible cotton, and the fabric is forgiving and therefore when using your Herbb rug it will prevent rubbing. We also fit a soft organic cotton wither pad to each rug. Sometimes, wither rubs are caused because there are simply too many layers and the weight of usual rugs rubs the withers. We would recommend lightweight layering.

 

Need help? Contact us with any questions you may have about buying online using this website.
FREE Delivery on UK orders over £100.00