1. General Information and Website Usage
a. www.herbb.co.uk is owned and operated by Herbb.
b. By using this site, users agree to Herbb's usage policy explained in these Terms & Conditions (below).
c. This site belongs to Herbb. The copyright to the contents of this site is owned by Herbb, or other third parties who have licensed use. Users may download material from this site for their own personal, non-commercial use only, provided all copyright notices are kept intact. Any other copying, redistributing, or publishing of any part of this site in any manner is strictly prohibited.
d. The trademarks, logos, characters and service marks (collectively "Trademarks") displayed on the Herbb. website belong to Herbb. Nothing contained on this website should be construed as granting any license or right to use any Trademark displayed on this website. Your use/misuse of the Trademarks displayed on this website, or any other content on this website, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that Herbb will aggressively enforce its intellectual property rights to the fullest extent of the law, including criminal prosecution.
a. Many of our products are made from cotton, a natural material. We cannot accept liability for damage caused by washing, drying, overstretching, or damage by animals.
b. All Herbb products are guaranteed against manufacturing defects.
c. Due to natural colour and texture variation on fabric products, the delivered product may not look exactly the same as shown on the picture, although it will be made using the same type of materials.
d. All our products may vary in colour or texture. We are unable to guarantee continuity of product colours. In any event Herbb cannot be held responsible for natural colour or texture variation on our products.
e. Our standard products are sourced from different manufacturers who source their fabrics worldwide. We reserve the right to change manufacturer’s sources without prior notice.
3. Faults and Warranty
a. The Customer is obliged to carefully check the goods upon arrival. Any visible faults (tears, incorrect products or quantities supplied etc.) must be reported within 24 hours for any claims to be considered.
b. Any faults must be reported in writing (email or mail) along with a photograph of the problem area. We advise you to contact us to confirm we have received the email and to use the recorded mail service requiring a signature in order to avoid delays of claims.
c. Any product reported as faulty on the day of delivery must not be fitted, finished or altered, as Herbb cannot replace products if any alterations have been carried out.
d. Due to the manufacturing process standard goods may sometimes vary slightly in sizes displayed on our website. This is not considered as a defect and is not returnable or refundable.
e. Any goods purchased as factory seconds, clearance, end of line, ex-display stock or warehouse damaged are sold as seen, do not carry a warranty and are not returnable or refundable.
4. Conditions of Sale
a. All online orders placed will be stored within our system and will be accessible through a customer login. Order confirmations are sent to customers automatically upon placing the order. Terms and Conditions apply to all orders and are available to view online at all times.
b. All goods must be paid for in full when placing the order. All prices include value added tax (V.A.T) at its current rate, if applicable.
c. Title to goods will pass from Herbb to the Customer on signing for the Delivery, only if the goods have been paid for in full, including any additional charges that may be applied after the order has been placed.
d. Customer must check the order carefully to avoid errors. Changes to orders can only be accepted prior to dispatch.
e. Herbb shall not be held responsible for any incidental work or expenses arising out of or because of any defect in our product or failure to deliver within the specified timeframe. In the event of goods proving to be defective (manufacturer’s defect only) which need replacement, our liability shall not exceed the replacement of the faulty goods.
f. We reserve the right to change or withdraw any items in our range, as well as change their prices without prior notice.
Please see our Delivery page for full details of our delivery terms.
6. Use of your data
By registering and creating an account on our website you agree to us using your information for the purposes of processing your order(s). This information will be stored and will be accessible to you at any time by logging in to your account using the link at the top of this website.
If you have subscribed to our email newsletter, either during the registration process or by using our newsletter signup form, you agree to us using your email address to send you details of products and offers we think may be of interest to you. You can unsubscribe to this newsletter at any time by clicking the link at the bottom of the email. By unsubscribing you will no longer receive any such communication from us unless you subscribe again at a later date.
For more information on how we use your data please see our Privacy page.